About

Luke MacNeil

Senior engineer with 20+ years building and operating large-scale distributed systems. Patent holder. Published technical reviewer. Certified professional photographer.

I bridge the gap between technology and creative — and I automate the space in between. From managing 10,000+ production servers at Salesforce to shooting professional photography, I bring senior-level expertise to both worlds.

Currently CTO at JET Hospitality, where I architect cloud infrastructure, build custom platforms, and automate everything from booking workflows to content publishing across 9 properties in the Pacific Northwest and Rocky Mountain West.

Credentials

USPTO Patent

Machine Learning Photographic Metadata (US20210241019A1)

PPA Certified

Professional Photographer (CPP)

AWS Certified

Cloud Practitioner

FAA Part 107

Licensed Drone Operator

Scrum Alliance

Certified Scrum Master (CSM)

CompTIA

Linux+ / Network+ / A+

VMware

Certified Professional (VCP)

FCC Licensed

General Class Amateur Radio (KB1WNK)

Published

Technical Reviewer — The Zabbix Cookbook

Trademark

The Uncanny Valley (88625753)

Tech Stack

Languages

Python, Bash, JavaScript, Ruby, PHP, SQL

Cloud

AWS, GCP, Docker, Kubernetes

IaC

Terraform, Ansible, Puppet, Packer

Claude, OpenAI, Gemini, ElevenLabs

DevOps

Jenkins, GitHub Actions, Spinnaker

Monitoring

Prometheus, Grafana, Zabbix

Creative

Sony G-Master, Adobe Suite, Final Cut Pro, DaVinci Resolve, Studio One 6 Pro

Enterprise Experience

Salesforce

2014–2019

Lead Infrastructure Engineer

Introduced Git for codebase tracking, microservices migration, Puppet for 10k+ servers, Gov Cloud FedRAMP, USPTO patent, Wave launch

CVS Health

2008–2014

Senior Infrastructure Engineer

7,500 server nationwide migration, 15k+ host fleet, PCI-DSS compliance, embedded Linux kiosks

EMC Corporation

2006–2007

Data Center Operations

Multi-OS data center operations — Cisco, AIX, HP-UX, Linux, Windows

Marsh & McLennan

2007

Senior Systems Engineer

Veritas Cluster, EMC PowerPath, SAN, VxVM

Omgeo

2008

Infrastructure Engineer

SAS70, BladeLogic, VMware ESX, Solaris 10

Community & Leadership

Economic Development Commission — Chairman, Town of Douglas, MA (2018–2021)

ValleyCAST — Board of Directors (2020–2021)

CERT Teams — Douglas, MA & Uxbridge, MA (2017–2021)

Lordsburg Chamber of Commerce — Volunteer (2024)

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